Privacy
Privacy information for oktavus.app and the OKTAVUS service.
Who is responsible
Binda Alessandro (sole proprietorship), Corso Ventidue Marzo 4, 20135 Milano (MI), Italy, VAT IT14153960969. Privacy contact: privacy@get-scala.com.
This website
We count visits with Umami, installed on our own servers (Hetzner, EU, Finland) at analytics.get-scala.com. It uses no cookies and builds no personal profiles. For each visit Umami records the address of the page including any parameters in it, the page title, the website that linked to us (full address, with parameters), campaign parameters (utm) and advertising click identifiers if they are in the link (for example fbclid, gclid, li_fat_id, msclkid, ttclid, twclid), whether the buttons were clicked, page load timings (LCP, FCP, INP, CLS, TTFB) and technical details of your device: browser, operating system, device type, screen size, browser language, the country, region and city derived from the connection, and a session identifier. The IP address is not stored in the statistics. Legal basis: our legitimate interest in knowing how the site is used (Art. 6(1)(f) GDPR). At the moment these statistics are not deleted automatically; you can ask us to delete them.
Who else handles the data
The site is delivered through Cloudflare, which processes the connection, including the IP address, to serve the pages. Your browser also contacts our own servers at analytics.get-scala.com and app.get-scala.com (a visit counter, without personal data). We use no advertising trackers and no third-party fonts.
If you start the free trial
You leave this site: the signup, the payment and your account are handled by SCALA on get-scala.com, under its privacy policy (link below). Payments are processed by Stripe.
Messages from your clients
The replies are written by an automated assistant based on artificial intelligence. If you use OKTAVUS, the people who write to your WhatsApp number are your clients. For their messages you are the data controller and we act as your processor (Art. 28 GDPR): we process the messages only to answer on your behalf and on your instructions. To write the answers, the text of the messages is sent to AI model providers that act as our sub-processors: at the moment Groq Inc. (USA, with Standard Contractual Clauses) and Mistral AI (France, EU). The WhatsApp connection runs through our own server in the EU (Finland). The current list of sub-processors is in the SCALA privacy policy. You are responsible for telling your clients that their messages are handled by an automated assistant.
Your rights
You can ask for access, correction, deletion, restriction or portability of your data, and object to the processing, by writing to privacy@get-scala.com. You can lodge a complaint with the Italian data protection authority (Garante per la protezione dei dati personali) or with the authority of your country.